Security Services

We offer a wide range of security services carried out by a team of professionals across the UK. Our security services includes Retail Guards, Concierge Staff, Reception Security and Stewards/Event Staff.

Retail Guards

  • Prevent Security Problems.
  • Respond to Incidents.
  • Communicate with the Public.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Circulate among visitors, patrons, and employees to preserve order and protect property.
  • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering

Concierge

  • Welcome customers upon entrance and confirm reservations.
  • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements.
  • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
  • Arrange events, excursions, transportation etc. upon request from hotel residents.
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
  • Respond to complaints and find the appropriate solution.

Reception Security

  • Signing visitors in and out.
  • Enforcing access control procedures.
  • Assisting with mail deliveries, preparing meetings and arranging preparations for visitors leaving the building, such as calling taxis.
  • Creating reports, faxing office documents and operating multi-line phone systems.
  • Patrol the interiors and exteriors of premises looking for signs of intrusion and security access points.
  • Answer alarms and investigate disturbances.
  • Contact police in case of an emergency, monitor control systems in buildings, perform closed-circuit TV surveillance and monitor inventories.

Stewards & Events

  • Checking and inspecting tickets.
  • Seating and advising patrons.
  • Directing and supporting patrons attending the event.
  • General crowd monitoring and observation.
  • Other customer service based duties.